Privacy Policy

Introduction

This Privacy Policy explains how khaki-reef collects, uses, and protects personal information obtained through our website and services. We are committed to safeguarding your privacy and handling your data responsibly in accordance with Australian Privacy Principles under the Privacy Act 1988.

Information We Collect

We collect the following types of personal information when you interact with our website or request our services:

• Contact details including name and email address when you submit inquiry forms
• Service preferences and business information you provide during consultations
• Technical data such as IP addresses, browser types, and visit timestamps through standard web analytics
• Cookie preferences and consent records

How We Use Your Information

Personal information collected is used exclusively for the following purposes:

• Responding to service inquiries and providing requested consultations
• Preparing customized proposals and project documentation
• Communicating about ongoing projects and service delivery
• Improving website functionality and user experience
• Complying with legal obligations and maintaining business records

We do not use your information for marketing purposes without explicit consent, nor do we sell or rent personal data to third parties.

Data Storage and Security

Personal information is stored securely using industry-standard encryption and access controls. Data is retained only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal requirements. We implement appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of your information.

Third-Party Disclosure

We may share limited personal information with trusted third parties under the following circumstances:

• Service providers who assist with business operations, subject to confidentiality agreements
• Professional advisors including legal and accounting firms when necessary for business purposes
• Regulatory authorities or law enforcement when required by law

All third parties are required to maintain confidentiality and use information only for specified purposes.

Your Rights

Under Australian privacy law, you have the right to:

• Access personal information we hold about you
• Request correction of inaccurate or incomplete data
• Withdraw consent for specific data processing activities
• Lodge complaints with the Office of the Australian Information Commissioner

To exercise these rights or raise privacy concerns, contact us at [email protected]

Cookies and Tracking

Our website uses essential cookies to maintain functionality and remember your cookie preferences. We do not use third-party tracking or advertising cookies. For detailed information about cookie usage, please review our Cookies Policy.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant modifications will be communicated through website notices. Continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

For privacy-related questions or to exercise your rights, please contact:

Email: [email protected]
Address: Level 12, 485 La Trobe Street, Melbourne VIC 3000, Australia